Contact Us & Booking Support
How to reach our editorial team or get instant assistance with an existing reservation.
Ticket & Voucher Support
Need to resend your mobile voucher, change a time slot, or request a refund? Reservations are managed directly by the official booking partner listed on your confirmation email.
Contact River Cruise Tickets
Spotted an outdated schedule, broken link, or have a press/partnership question about our guides? Reach our editorial team directly.
How Booking Support Works
Because River Cruise Tickets operates as an independent comparison and visitor guide platform, all payments, digital vouchers, and accommodation bookings are issued directly by our authorized distribution partners (Tiqets, GetYourGuide, or Stay22).
For your data security and GDPR compliance, River Cruise Tickets never stores your credit card details, personal identification, or private booking reference numbers. See our Privacy Policy for full details.
To modify, reschedule, or cancel an existing order:
- Locate Your Confirmation Email: Search your email inbox for Tiqets, GetYourGuide, or your accommodation provider.
- Click “Manage My Booking”: Every confirmation email includes a direct self-service link to reschedule, cancel (within your booking’s free cancellation window), or download your PDF vouchers.
- Check Common Questions: Review our Help Center & Traveler FAQ for answers on timed-entry rules, schedules, age discounts, and smartphone vouchers.
Registered Office & Corporate Details
We synchronize pricing and availability daily, but venues and operators occasionally adjust schedules or entry rules on short notice. If you notice any discrepancy on River Cruise Tickets, please contact our publishing team below:
La Small Agency (EI)
902 235 225 000 23
17 rue Anatole France, 42300 Roanne, France
[email protected]· +33 6 11 78 91 20